Try this!
put back the first cartridge back in and run it, then put in the new one, that might work.
If the replacment is not genuine or not the correct model that is a little different say with different electronic modual (looks like a little electronic chip that can be reset in a refill shop, so you dont have to buy new) with contacts on the casing of the cartridge, that fits a similar model.
These little things can make all the difference to working or not!!
I had this problem when I used a genuine cartridge from a basic model with out the electronic modual
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Message
The message, if it flashes and does'nt stop the printer from working, just use it as it wont hurt the printer at all.
I the mean time just hunt around other shops armed with a photo on your mobil (Cell) phone for the correct one that you can be given a garentee or working from the sales man plus take the origional cartridge with you!!
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fax machine
i'm having trouble receiving faxes. i've checked for ink, paper jams, and even turn device on and off. please help.
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Manual for Brother MFC 210
You can easly go to the brother.com site and put in the model number and click on the pdf file at the bottom of the drop down list. Or you can just cut and past the following in to your browser address bor at the top of yout page.
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_210C_420CN_EN_286.PDF
This is the actual document that you can print directly from or save to your computer.
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