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5 Troubleshooting
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• If using SCSI drives, check that relevant switches and jumpers on
the hard drive and backplane board are set correctly.
ODD (Optical disk drive) activity indicator does not light.
Do the following:
• Make sure the power and signal cables are properly installed.
• Check that relevant switches and jumpers on the drive are set
correctly.
• Check that drive is properly configured.
• Check that onboard IDE controller is enabled in the BIOS setup.
ODD tray cannot be ejected.
• Insert the tip of a paperclip into the small hole on the ODD drive.
Slowly pull the tray out from the drive until the tray is fully
extended then remove the disc.
ODD drive cannot read a disc.
Do the following:
• Make sure you are using the correct type of disc.
• Make sure the disc is properly seated in the drive.
• Make sure the disc is unscratched.
• Make sure all cables are connected to the ODD.
Hard drives are not recognized.
• Make sure the drive is not disabled in the BIOS setup.
• Make sure the drive is connected correctly and the power cable is
plugged to the power supply.
• Make sure the drive is compatible.
• Make sure that you have not exceeded the power budget for the
server.