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Frequently asked questions
The following questions are possible situations that may arise during the use
of your computer and each is followed by easy answers and solutions to the
situation.
Q: I pressed the power switch but the system did not boot up.
A: Check the LED located above the power switch.
If the LED is not lit, no power is being applied to the system. Do any of the
following:
• Check if the voltage selector switch located on the rear panel of the computer is
set to the correct voltage.
• Check if you plugged the power cable properly into an electrical outlet.
• If you are using a power strip or AVR, make sure that it is plugged in and turned
on.
If the LED is lit, check the following:
• Is a non boot able (non system) diskette in the floppy drive? If yes, remove or
replace it with a system diskette and press Ctrl + Alt + Del to restart your
computer.
• The operating system files may be damaged or missing. Insert the start-up disk
you created during Windows setup into the floppy drive and press Ctrl + Alt + Del
to restart your computer. This will automatically diagnose your system and make
necessary fixes. However, if the diagnostic utility still reports a problem, then you
may have to perform the recovery process to restore your system to its original
default factory settings.
Note: For more information about recovering your system, refers to the
RCD instruction sheet.
Q: Nothing appears on the screen.
A: Your computer’s power management function automatically blanks the
screen to save power. Just press any key to turn the display back on.
If pressing a key does not work, you can restart your computer. If restarting
your computer does not work, contact your dealer or the technical support
center for assistance.
Q: The printer does not work.
A: Do the following:
• Make sure that the printer is connected to a power outlet and that it is turned on.
• Make sure that the printer cable is connected securely to the system’s parallel port