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Chapter 4 103
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3. Use the troubleshooting sections to try and resolve the issue.
4. If the Issue is still not resolved, see “Online Support Information” on page 197.
START
Hardware or
Software failure?
Determine
Hardware failure
Component
failure
Software
Issue
HDD Image
failure
Hardware
Issue
LCD
failure
Mainboard
failure
Replace
Mainboard
Go to LCD
failure section
Go to specific
component
failure section
Chapter 4