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Megabit Modem 410F and 420F User Manual 81
B
TECHNICAL ASSISTANCE
AND
WARRANTY
This chapter describes how to contact ADC for technical support and warranty service.
TECHNICAL SUPPORT
Technical support is available 24 hours a day, 7 days a week by contacting the ADC Wireline
Systems Division Customer Service Engineering Group at one of the following numbers:
• Telephone: 800.638.0031
714.730.3222
• Fax: 714.832.9924
• Email wsd_support@adc.com
A Customer Service Engineer answers technical assistance calls Monday through Friday
between 7:30 AM and 5:30 PM, Pacific Time, excluding holidays. At all other times, an on-duty
Customer Service Engineer returns technical assistance calls within 30 minutes.
WORLD WIDE WEB
Avidia product information can be found at http://www. pairgain.com usinganywebbrowser.
To download product manuals from the Customer Site portion of the web page, you need to
provide a customer password. If you do not have a password, contact your sales representative.