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2. Turn off your computer (see Turning Off Your Computer).
3. Disconnect all telephone or network cables from the computer.
4. Press and eject any installed cards from the 3-in--1 Media Card Reader.
5. Disconnect your computer and all attached devices from their electrical outlets.
6. Disconnect all attached devices from your computer.
7. Remove the battery pack (see Removing the Battery Pack).
8. Turn the computer top-side up, open the display, and press the power button to ground the system board.
Contacting Alienware
For customers in the United States/Canada, call 1-800-ALIENWARE.
Dell provides several online and telephone-based support and service options. Because availability varies by country and product, some services may not be
available in your area.
To contact Dell for sales, technical support, or customer service issues:
1. Go to www.dell.com/contactdell.
2. Select your country or region.
3. Select the appropriate service or support link based on your need.
4. Choose the method of contacting Dell that is convenient for you.
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CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device.
CAUTION: To help prevent damage to the system board, remove the main battery (see Removing the Battery Pack) before working inside the
computer.
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product
catalog.