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Appendix · 143KINDLE DX USER’S GUIDE 2
nd
EDITION
Contact Information. For communications concerning this Agreement, you may
contact Amazon by writing to Amazon.com, Attn: Legal Department, 1200 12th
Avenue South, Suite 1200, Seattle, WA, 98144-2734.
WARRANTY INFORMATION FOR MODEL NUMBER D00611
ONE-YEAR LIMITED WARRANTY
This Warranty is provided by Amazon Fulfillment Services, Inc., 1200 12th Ave South,
Suite 1200, Seattle, WA 98144-2734, United States, for the Kindle Device Model
Number D00611 (the “Device”).
We warrant the Device against defects in materials and workmanship under ordinary
consumer use for one year from the date of original retail purchase. During this
warranty period, if a defect arises in the Device, and you follow the instructions for
returning the Device, we will, at our option, either (i) repair the Device using either
new or refurbished parts, (ii) replace the Device with a new or refurbished Device,
or (iii) refund the purchase price of the Device.
This limited warranty applies to any repair, replacement part or replacement Device
for the remainder of the original warranty period or for ninety days, whichever period
is longer. All replaced parts and Devices for which a refund is given shall become
our property. This limited warranty applies only to hardware components of the
Device that are not subject to accident, misuse, neglect, fire or other external causes,
alterations, repair, or commercial use.
Instructions. Please contact Customer Service for specific instructions about how
to obtain warranty service for your Device:
In the United States: 1-866-321-8851
Outside the United States: 1-206-266-0927 (charges will apply)
In general, you will need to deliver your Device, postage paid, in either its original
packaging or in equally protective packaging to the address specified by Customer
Service. Before you deliver your Device for warranty service, it is your responsibility
to back up any data, software, or other materials you may have stored or preserved
on your Device. It is possible that such data, software or other materials will be lost
or reformatted during service, and we will not be responsible for any such damage
or loss.