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User’s Guide
Troubleshooting and Maintenance 5-17
5.5 Troubleshooting Table
Symptom Corrective Action
No Host Communication Verify properly selected profile.
Serial Check interface cable (pin outs), cable connections, or try
a new cable.
Verify emulation selected.
Verify baud rate, serial type (RS-232, RS-422), parity,
data bits, DTR, handshaking
Is serial port disabled?
Reset profile and re-setup the printer.
No Host Communication Verify properly selected profile.
Parallel Check interface cable (pin outs), cable connections, or try
a new cable.
Verify emulation selected.
Handshaking (Ack and/or Busy), 8
th
bit control
Is parallel port disabled?
Reset profile and re-setup the printer.
No Power/Blank Display Verify power plug connection to the printer.
Verify power plug connection to power outlet.
Try another power outlet.
Check main fuse located on the rear of the printer. Ensure
that voltage switch is set properly.