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Limited Warranty
Life Support Policy
American Power Conversion (APC) warrants its products to be free from defects in
material and workmanship for a period of two years from the date of purchase. Its
obligation under this warranty is limited to repairing or replacing, at its own sole
option, any such defective products. To obtain service under warranty you must
obtain a Return Material Authorization (RMA) number from APC or an APC service
centre. Products must be returned to APC or an APC service centre with carriage
charges prepaid and must be accompanied by a brief description of the problem
encountered and proof of date and place or purchase. This warranty does not apply
to equipment which has been damaged by accident, negligence, or misapplication or
has been altered or modified in any way. This warranty applies only to the original
purchaser who must have properly registered the product within 10 days of purchase.
EXCEPT AS PROVIDED HEREIN, AMERICAN POWER CONVERSION MAKES
NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some
countries do not permit limitation or exclusion of implied warranties; therefore the
aforesaid limitation(s) or exclusion(s) may not apply to the purchaser.
EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL APC BE LIABLE FOR
DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAM-
AGES ARISING OUT OF THE USE OF THIS PRODUCT, EVEN IF ADVISED OF
THE POSSIBILITY OF SUCH DAMAGE. Specifically, APC is not liable for any
costs, such as lost profits or revenue, loss of equipment, loss of use of equipment, loss
of software, loss of data, costs of substitutes, claims by third parties or otherwise.
As a general policy, American Power Conversion (APC) does not recommend the use
of any of its products in life support applications where failure or malfunction of the
APC product can be reasonably expected to cause failure of the life support device
or to significantly affect its safety or effectiveness. APC does not recommend the use
of any of its products in direct patient care. APC will not knowingly sell its products
for use in such applications unless it receives in writing assurances satisfactory to
APC that (a) the risks of injury or damage have been minimized, (b) the customer
assumes all such risks, and (c) the liability of American Power Conversion is
adequately protected under the circumstances.
Examples of devices considered to be life support devices are neonatal oxygen
analyzers, nerve stimulators (whether used for anaesthesia, pain relief, or other
purposes), autotransfusion devices, blood pumps, defibrillators, arrhythmia detec-
tors and alarms, pacemakers, haemodialysis systems, peritoneal dialysis systems,
neonatal ventilator incubators, ventilators for both adults and infants, anaesthesia
ventilators, and infusion pumps, as well as any other devices designated as critical
by the US FDA.
Hospital grade wiring devices and leakage current may be ordered as options on many
APC UPS systems. APC does not claim that units with this modification are certified
or listed as Hospital Grade by APC or any other organization. Therefore these units
do not meet the requirements for use in direct patient care.