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m If you installed a CD-ROM drive after you bought your computer, make
sure the CD-ROM software that came with the drive is installed. See the
manual that came with the CD-ROM drive for software installation
instructions.
m If you reinstall the CD-ROM software, make sure to restart your computer
after you reinstall the software.
m Make sure that the Apple CD-ROM extension is turned on in the
Extensions Manager control panel.
You installed a CD-ROM drive after you bought your computer and your computer won’t
restart after you’ve copied software for your CD-ROM drive to the System Folder.
m If you attempt to install software for your CD-ROM drive without using the
Installer, you may not be able to restart your computer. Restart the
computer while holding down the Shift key (to turn off system extensions),
and then remove any CD-ROM software files you copied by dragging them
to the Trash. Reinstall the software according to the instructions that came
with the drive.
If this procedure doesn’t solve the problem, restart your computer using the
Disk Tools floppy disk. (For instructions on starting your computer using a
floppy disk, see “Starting Up From a Floppy Disk” in the section
“Initializing a Hard Disk” later in this chapter.)
Your computer starts up and you see large folder-shaped areas, containing labeled
pictorial buttons, instead of the usual Macintosh desktop.
m Your computer may have started up from a CD-ROM disc containing At
Ease, an alternative to the Macintosh desktop. You need to have the
Macintosh desktop on your screen before you can use any of the
installation instructions in this manual.
To return to the Macintosh desktop, press the CD-ROM drive’s Open/Close
button and choose Restart from the Special menu. Hold the Open/Close
button down until the CD-ROM tray opens, then remove the CD-ROM disc
and close the tray. Your computer finishes starting up and the desktop
appears on the screen.
To avoid having the computer start up from a CD-ROM disc, remember to
remove any disc in the drive before you shut down your computer.
85
Troubleshooting