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Error and maintenance messages C
As with any sophisticated office product, error and maintenance messages may be displayed. The
most common error and maintenance messages are shown below.
Error Message Cause Action
Calibrate Calibration failed. Press Mono Start/Colour Start and try it again.
Do one of the following:
Turn off the machine’s power switch. Wait a
few seconds, then turn it on again.
Put in a new drum unit. (See Replacing the
drum unit on page 102.)
Put in a new belt unit. (See Replacing the
belt unit on page 108.)
Put in a new waste toner box. (See Replacing
the waste toner box on page 113.)
If the problem continues, call your Brother
dealer.
Cartridge Error
Put the Black (K)
Toner Cartridge
back in.
1
1
The toner cartridge
colour with the
problem is shown
in the message.
The toner cartridge is not installed
properly.
Pull out the drum unit, take out the toner
cartridge that is indicated on the LCD, and put it
back into the drum unit again.
Change Belt Unit
It is time to replace the belt unit. Replace the belt unit. (See Replacing the belt
unit on page 108.)
Change PF Kit
MP
It is time to replace the paper
feeding kit for the MP tray.
Call your Brother dealer to purchase a new
PF Kit MP.
Change PF Kit 1
It is time to replace the paper
feeding kit for Tray 1.
Call your Brother dealer to purchase a new
PF Kit 1.
Cooling Down
Wait for a while
The temperature of the drum unit
or toner cartridge is too hot. The
machine will pause its current
print job and go into cooling down
mode. During the cooling down
mode, you will hear the cooling
fan running while the LCD shows
Cooling Down, and
Wait for a while.
Make sure that you can hear the fan in the
machine spinning and that the exhaust outlet
isn't blocked.
If the fan is spinning, remove any obstacles that
surround the exhaust outlet, and then leave the
machine turned on but do not use it for several
minutes.
If the fan is not spinning follow the suggestions
below.
Turn off the machine's power switch and then
turn it on again. If the error message continues
leave the machine for several minutes and then
try it again.