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Chapter 6
6-2
<Countermeasure>
1) Check the operation method
Make sure to have the ink tank cover closed
2) Visual check
If the ink tank cover is damaged or deformed, replace it.
3) Replace the ink tank unit.
4) Replace the main controller PCB.
6.1.2.6 End of paper feed. Cannot feed paper more.
0012-6615
<Cause>
In the manual feed mode, the main controller detected that the roll media had been fed by the maximum amount.
Maximum backward feed amount: Printing standby position (on the feed roller)
Maximum forward feed amount: Until the media sensor detects absence of roll media.
<Probable fault location>
Media, media sensor, main controller PCB
<Countermeasure>
1) Media check
If there is any damage or break on the media or the media size is not the specified one, replace the media.
2) Media loading position check
If the media loading position is wrong, load the media again.
3) Media sesor
Check for normal operation. If the operation is abnormal, replace the media sensor.
4) Replace the main controller PCB.
6.1.2.7 Paper Type Wrong
0014-9444
* Occurs as a warning when "ON" is selected for "Ignore Mismatch".
<Cause>
The type of the loaded media was different from the media type specified on the driver.
<Probable fault location>
Media, main controller PCB
<Countermeasure>
1) Media check
Load correct media type.
2) Replace the main controller PCB
6.1.2.8 GARO W12xx
0013-2101
Either of the following numbers will be displayed for "xx" (21, 22, 23, 25, 31, 32, 33, 34, 35)
<Cause>
The GARO command in the received data was invalid.
<Probable fault location>
Operation method or main controller
<Countermeasure>
1) Check the operation method and retry printing.
2) Replace the main controller PCB.
6.1.2.9 Check printed document.
0014-9213
<Cause>
The number of non-discharging nozzles has exceeded the number of nozzles that can back up the non-discharging.
<Probable fault location>
Printhead, head management sensor, head relay PCB, carriage relay PCB, main controller PCB
<Countermeasure>
1) Clean the printhead
2) Replace the printhead
3) Replace the head management sensor unit.
4) Select [SERVICE MODE] > [ADJUST] > [NOZZLE CHK POS].
5) Head relay PCB
Check the terminal connected to the printhead. If there is any problem, replace the head relay PCB.
6) Replace the carriage relay PCB
7) Replace the main controller PCB
6.1.2.10 Prepare for parts replacement. Call for service.
0014-9214
<Cause>
Replacing time of the consumable parts are near.
<Probable fault location>
Consumable parts, main controller PCB
<Countermeasure>
1) Consumable parts
Check [SERVICE MODE] > [COUNTER] > [PARTS CNT.]
If there is a COUNTER showing "W1" status (over 90% of the use rate), replace the consumable parts corresponded to the COUNTER.
After replacing the parts, select [SERVICE MODE] > [INITIALIZE] > [PARTS COUNTER] to initialize the counter.
2) Replace the main controller PCB