Canon 2163B002 Printer User Manual


 
Chapter 6
6-11
<Countermeasure>
1) Visual check
Remove foreign substances from the motor, gear, and sensor of the valve open/close mechanism if any.
2) Replace the ink supply drive unit.
3) Replace the main controller PCB.
6.1.3.40 03130031-2F2E Roll media feeding error
0014-2781
<Cause>
The media sensor could not detect the media within the specified time.
<Probable fault location>
Media, media sensor, roll media feeding unit, or main controller PCB
<Countermeasure>
1) Visual check
If the media is bent, set the media once again.
2) Replace the media sensor.
3) Replace the roll media feeding unit.
4) Replace the main controller PCB.
6.1.3.41 03130031-2F28 Lift motor time out error
0014-2787
<Cause>
The lift cam sensor could not detect the home position of the lift motor within the specified time.
<Probable fault location>
Lift cam, lift cam sensor, lift drive unit, or main controller PCB
<Countermeasure>
1) Visual check
Remove foreign substances from the lift cam or the lift drive unit if any.
2) Replace the lift cam.
3) Replace the lift cam sensor.
4) Replace the lift drive unit.
5) Replace the main controller PCB.
6.1.3.42 03130031-2F13 A/D Converter external trigger output stopped
0013-7238
<Cause>
Defective main controller PCB
<Probable fault location>
Main controller PCB
<Countermeasure>
1) Turn off the printer, and then turn it off again.
2) Replace the main controller PCB.
6.1.3.43 03130031-2F14 ASIC Register cannot be written.
0013-7240
<Cause>
A main controller PCB firmware error occurred.
<Probable fault location>
Main controller PCB
<Countermeasure>
1) Turn off the printer, and then turn it on again.
2) Replace the main controller PCB.
6.1.3.44 03900001-4042/03900001-4049 Firmware error
0014-2788
<Cause>
Firmware cannot be recognized.
The firmware is for another model.
<Probable fault location>
Firmware or main controller PCB
<Countermeasure>
1) Firmware
Check the version of the transferred firmware and the compatible models.
2) Replace the main controller PCB.
6.1.3.45 E194-4034 Sensor calibration error
0014-9355
<Cause>
When executing [SERVICE MODE] > [ADJUST] > [SENSOR CALIB.], multi sensor calibration could not be done.
<Probable fault location>
Test chart, multi sensor, main controller PCB
<Countermeasure>
1) Test chart
Check the test chart. if there is a problem, exchange it.
2) Multi sensor