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❚ You cannot dial.
The telephone line may not be connected properly.
• Make sure all line connections are secure. (→ p. 1-3)
The machine may not be set for the type of telephone line in use (pulse/tone).
• Make sure the machine is set for the correct telephone line type. (→ p. 2-7)
❚ The telephone disconnects while you are talking.
The telephone line may not be plugged in securely.
• Check that the modular cord is connected securely to the jacks on the machine, the telephone jack on your wall
and the connecting jack on your telephone.
If power is suddenly lost due to an outage or accidental unplugging, a built-in battery retains the user data
settings and the speed dialing settings. Any sent or received documents stored in memory are backed up for about
two hours.
During a power cut, functions are limited as follows:
• You cannot send, receive, or copy documents.
• You can make or receive calls.
When power is restored to the machine, the machine will automatically print a list of documents that were stored
in memory at the time of the power cut.
• Make sure that LTR-size paper is loaded in the cassette. If a different paper size is loaded, the report
cannot be printed. Also, you cannot use the multi-purpose tray for printing the report.
• If there is no paper in the cassette or no toner in the cartridge when power is restored, the MEMORY
CLEAR REPORT will not be printed.
NOTE
************************************
************************************
*** ***
MEMORY CLEAR REPORT
MEMORY FILES DELETED
TX/RX NO MODE DESTINATION TEL/ID PGS. SET TIME ST. TIME
0023 SEQ. B
,
CAST [ 01] Canon CANADA 3 12/03 14:23
[ 05] Canon OPTICS
0024 TRANSMIT [A 32] Canon UK 1 12/03 14:28
12/03/2001 15:38 FAX 123 4567 CANON 001
If a Power Cut Occurs
Telephone Problems
Troubleshooting
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