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Colors are wrong
Color documents are printed in black ink only
Is the BC-10 Black BJ When printing in color, install the BC-11e Color
Cartridge installed? BJ Cartridge or the BC-12e Photo BJ Cartridge (see
page 2-14).
Printed colors differ markedly from those on screen
Is ink flowing properly The BJ cartridge may be out of certain ink colors, or
from the BJ cartridge? the print head may be blocked. Print a Nozzle Check
Pattern to check the condition of the print head
(see page 2-2).
If the Nozzle Check Pattern does not print correctly,
the print head may be blocked. Perform the print head
cleaning procedure (see page 2-4).
If you still cannot print, replace the ink tanks.
(see page 2-6).
Color quality does not meet expectations
Is the paper suitable for When printing illustrations and photos, use High
printing? Resolution Paper. To achieve a non-grainy, life-like
appearance for illustrations and photos of natural
images that have many color gradations, use the
optional BC-12e Photo BJ Cartridge.
Are you using a refillable Refilling of ink tanks is not recommended. For ideal
ink tank? printing, use Canon ink products.
5-10 Troubleshooting Chapter 5