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46 Troubleshooting
Power Lamp Flashes Green and Alarm Lamp Flashes Orange
Alternately
The Power and Alarm lamps flash alternately as shown below.
Disconnect the USB cable from the machine, turn the machine off, then unplug the machine from
the power supply. Plug the machine back in and turn the machine back on.
If the problem is not resolved, contact your Canon Service representative.
LED Cannot Be Seen At All
Error Code Cause Action
E, 2, 2 The FINE Cartridge
Holder does not move.
Cancel printing, turn off the machine, then remove the protective material
from the FINE Cartridge Holder or paper jam that is preventing the FINE
Cartridge Holder from moving.
Caution
Be careful not to touch the components inside the machine. The machine
may not print out properly if you touch it.
E, 2, x
E, 3, x
E, 4, x
An error requiring
servicing might have
occurred.
Turn off the machine, and unplug the power plug of the machine from the
power supply. Then, plug the power plug of the machine back in, and turn
on the machine again. If the same error occurs, contact your Canon
Service representative.
Cause Action
The machine is not powered on or the
LED is in the screen-saver mode.
z If the Power lamp is off
The machine is not powered on. Connect the power plug and press the ON
button. The machine will power on and the LED will light.
z If the Power lamp is lit
The LED may be in the screen-saver mode. On the Operation Panel, press a
button other than the ON button.