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9
Chapter 1
Introduction to ScanGear CS-S 4.3
About this User’s Guide
This user’s guide has been designed to provide you essential information
about ScanGear CS-S. In addition, the context-sensitive online help provides
basic information on using ScanGear CS-S.
Assumptions
This guide assumes that you are familiar with the Microsoft Windows 95/98
or Windows NT 4.0 graphical user interface.
If you have Windows 95 for example, run the Windows tutorial by doing the
following:
1. Click the Start button, then click Help.
2. On the Contents tab, click Tour: Ten Minutes to Using Windows to run the
Windows 95 tutorial.
Canon Technical Support
Canon Computer Systems, Inc. offers a full range of technical support options
*
including:
• 24-hour, 7-day-a-week, toll-free automated support
for troubleshooting issues on most current products ... (1-800-423-2366)
• Speak to a technician free of service charge
(currently Monday through Friday,
8:00 a.m.–10:00 p.m. EST and Saturday,
12:00 p.m.–6:00 p.m. EST, excluding holidays)
for products still under warranty
**
..........................................................
(1-757-413-2848)
• Speak to a technician (currently $24.99 per call)
during holidays and days/hours not listed above
regarding urgent product questions or for
products no longer under warranty ............................... (1-800-423-2366)
The same service is available for a charge of
$2.50 per minute, to a maximum or $25.00 per call ..... (1-900-246-1200)
• E-mail support via Canon Computer Systems, Inc.
Web site.............................................................................
(www.ccsi.canon.com)
• 24-hour, toll-free Fax Retrieval System ...........................(1-800-526-4345)
• 24-hour Bulletin Board Service ........................................(1-757-420-2000)
* Support program specifics to change without notice.
** Refer to individual product information for warranty details.