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Chapter 7
Frequently Asked Questions
Printing or scanning is too slow.
Problem: The printer or scanner is taking an unusually long time to
print or scan.
Cause: The selected output resolution of the image may be too
high for the resolution of your printer, or your computer
may be low on memory.
Solution: Before printing the image, make sure you have set the
scan resolution (on the Main tab) to not exceed the
resolution of your printer. Also check to see if there is
enough memory available in your computer. Before
printing, quit other applications that are not in use.
Parts of images are missing or misaligned.
Problem: Some characters are missing from the image in the
preview area, or the image is misaligned in the preview
area.
Cause: The page has been placed on the scanner improperly or
has fed through the optional Automatic Document Feeder
(ADF) incorrectly.
Solution: Check the scanner and adjust the image, or try sending
the paper through the optional ADF again.
Image does not have the expected colors; it is too light or too dark.
Problem: Scanned or printed image is too light or too dark.
Cause: Image type or image and color adjustments may not have
been set properly.
Solution: The best solution is to scan the image using all default
settings again. Then make imaging and color adjust
ments as necessary.