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Chapter 7
Frequently Asked Questions
The automatic document feeder is jammed.
Problem: The automatic document feeder (ADF) is jammed, but no
paper is found under the ADF paper feeder cover.
Cause: You may be checking under the platen cover, not under
the cover to the ADF paper feeder.
Solution: Check your hardware user manual for the location of the
ADF paper feeder cover and verify that the paper path is
free.
The preview image is too small on my monitor
Problem: The image in the preview area is very small, and I cannot
view it effectively to make adjustments.
Cause: If you have a high-resolution setting on your monitor, the
ScanGear CS-S window is smaller than if you had a lower-
resolution setting.
Solution: Click the Size button on the ScanGear CS-S window to
enlarge the entire window or lower your monitor’s
resolution.