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Appendix B: Technical Support
Our Technical Support staff is ready to assist you with any installation or operational issues
you encounter with your Avocent product. If an issue should develop, follow the steps below
for the fastest possible service.
To resolve an issue:
1. Check the pertinent section of this manual to see if the issue can be resolved by following
the procedures outlined.
2. Visit www.avocent.com/support and use one of the following resources:
Search the knowledge base or use the online service request
-or-
Select Technical Support Contacts to find the Avocent Technical Support location
nearest you.
Appendices 52