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8-2 Troubleshooting
Preliminary Checklist
Here are helpful hints to follow before you take further actions when you
encounter any problem:
Try to isolate which part of the computer is causing the problem.
Make sure that you turn on all peripheral devices before turning on
the computer.
If an external device has a problem, make sure that the cable
connections are correct and secure.
Make sure that the configuration information is properly set in the
SCU program.
Make sure that all the device drivers are correctly installed.
Make notes of your observations. Are there any messages on the
screen? Do any indicators light? Do you hear any beeps? Detailed
descriptions are useful to the service personnel when you need to
consult one for assistance.
If any problem persists after you follow the instructions in this chapter,
contact an authorized dealer for help.