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Troubleshooting
Troubleshooting
When the cash drawer does not open!
In case of power failure or the machine is in malfunction, the cash
drawer does not open automatically. Even in these cases, you can
open the cash drawer by pulling drawer release lever (see below).
Important!
The drawer will not open, if it is locked with a drawer lock key.
When the * sign appears on the display
• Electronic journal memory near-end and memory full:
Important!
•When the register shows this sign, issue electronic journal read report (if nec-
essary) and reset this memory immediately.
Error
code
Message Meaning Action
E101
E103
E105
E106
E112
E114
E139
E146
E200
E201
E202
E205
PLU maintenance file
full. Press <#2> to
exit
PLU Code is not exist.
Input the PLU Code
PLU file full
Item exists in the PLU
FILE
Close the journal
platen arm
Close the receipt
platen arm
Negative balance is not
allowed
Arrangement file full
Insert RAC
Illegal Format
File not found
File already exist.
Scanning PLU direct maintenance/batch maintenance
file becomes full.
PLU code is not existed in the file.
Scanning PLU file full
The designated item has already existed in the
scanning PLU file.
The journal platen arm is opened.
The receipt platen arm is opened.
Attempt to register <–> or <CPN> when the balance
becomes negative.
Arrangement file is full.
RAC is set.
Illegally formatted RAC
The designated file is not found in the RAC.
Can not write, because designated file has already been
in the RAC.
Terminate the maintenance.
Enter proper PLU code.
Modify the designated item.
Close the journal platen arm.
Close the receipt platen arm.
Enter proper minus/coupon amount.
Set the arrangement properly.
Set RAC.
Format the RAC.
Enter proper file name.
Check the operation and retry.
*
~00
RPT
AMOUNT
T1 T2 T3 T4
TOTAL CHANGE
Electronic journal memory near end memory full symbol