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Troubleshooting
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Troubleshooting
33
Printed pages have alternating bands of light and dark
print (intermittent printing)
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Make sure
Enable Buffer Mode
is selected on the
Options
tab of the Control Program. For help, see
page 21.
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Select
High (1200 x 1200 dpi)
or
Maximum (2400
x 1200 dpi)
Print Quality on the
Document/Quality
tab of Printer Properties. For help, see page 5.
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Your printer may have two-way communications
problems. For help, see page 27.
Print quality is poor at the left, right, top or bottom
edge of page
Your printer cannot print in the extreme left, right, top or
bottom edges of a page. Use these minimum settings:
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Left and right margins:
6.35 mm (0.25 in.) each for all paper sizes except A4
For A4 size paper - 3.37 mm (0.133 in.) each
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Top and bottom margins:
Top - 1.7 mm (0.067 in.)
Bottom - 16.51 mm (0.65 in.)
Colors on the printout are faded or differ from the
colors on the screen
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An ink cartridge may be out of ink or low on ink. Check
the ink level graphic on the
Cartridges
tab of your
printer’s Control Program. For help, see page 21.
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From the
Document/Quality
tab of Printer Properties,
select
Natural Color
as the Document Type. For help,
see page 5.