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Troubleshooting 6-1
Chapter 6
Troubleshooting
This chapter provides useful information on how to identify and correct common
problems that may occur with your Internet PC.
Helpful Hints
If you encounter minor problems with your Internet PC, monitor, or software, refer to
the following list of general suggestions before taking further action:
◆ Check that the computer and monitor are plugged into a working electrical
outlet.
◆ Check to see that the computer is turned on and the power light
˜ý
is on.
◆ Check to see that the monitor is turned on and the power light is on.
◆ Turn up the brightness and contrast controls of the monitor if the monitor is dim.
◆ Check all cable connections for loose or incorrect connections.
◆ Remove the diskette from the diskette drive before turning on your computer.
◆ Run Windows Diagnostics to determine and repair minor problems.
Entering BIOS (CMOS) Setup
If you need to enter the BIOS setup complete the following step:
As the computer powers on, press the F10 key while the cursor is displayed in the
upper right corner with the word COMPAQ displayed in red on a black background
(before Windows starts).
Troubleshooting Guidelines
Information in this Troubleshooting section is divided into three columns: Symptom,
Problem, and Solution. The Symptom column describes the symptom or warning for
the type of problem you are having. The Problem column identifies one or more
reasons why the symptom has occurred, and the Solution column describes what you
should do to try to fix the problem listed.