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ProLiant BL20p and p-Class system
DA-11411 World Wide — Version 4 — September 19, 2002 17
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Hardware Services 4-Hour On-site Service (continued)
Service and Support Offerings
(CarePaq Services) (continued)
3 yrs, 24x7, on-site hardware maintenance with a 4-hour response for a fully configured
ProLiant BL p-Class server blade enclosure with interconnects and up to 8 server
blades, power enclosure with power supplies and power distribution. Electronic
CarePaq service. (6-3 part number for EMEA)
207267-021
3 yrs, 9x5, on-site hardware maintenance with a 6-hour repair time for a fully configured
ProLiant BL p-Class server blade enclosure with interconnects and up to 8 server
blades, power enclosure with power supplies and power distribution. Electronic
CarePaq service. (6-3 part number for EMEA)
207268-021
3 yrs, 24x7, on-site hardware maintenance with a 6-hour repair time for a fully
configured ProLiant BL p-Class server blade enclosure with interconnects and up to 8
server blades, power enclosure with power supplies and power distribution. Electronic
CarePaq service. (6-3 part number for EMEA)
207269-021
Installation & Start-up Services
Install ProLiant BL p-Class server blade enclosure including up to 8 ProLiant BL p-Class
server blades and interconnects, power enclosure with power supplies and power
distribution. (6-3 part number for US)
274371-002
Install ProLiant BL p-Class server blade enclosure including up to 8 ProLiant BL p-Class
server blades and interconnects, power enclosure with power supplies and power
distribution. Electronic CarePaq service. (6-3 part number for US)
302331-001
Provides for the Installation and Start-up of Rapid Deployment Pack on a Customer
supplied server designated as a Deployment Server. Includes the deployment of a
single server. This new server will be deployed using either one of the pre-configured
scripts or an image. In addition, the service will provide for the capture and storage of
the configuration of the newly deployed server and orientation on product usage. To be
delivered during standard office ours, standard office days. (6-3 part number for US)
274545-002
Provides for the Installation and Start-up of Rapid Deployment Pack on a Customer
supplied server designated as a Deployment Server. Includes the deployment of a
single server. This new server will be deployed using either one of the pre-configured
scripts or an image. In addition, the service will provide for the capture and storage of
the configuration of the newly deployed server and orientation on product usage. To be
delivered during standard office ours, standard office days. (6-3 part number for
EMEA)
204601-022
Provides for the Installation and Start-up of Rapid Deployment Pack on a Customer
supplied server designated as a Deployment Server. Includes the deployment of a
single server. This new server will be deployed using either one of the pre-configured
scripts or an image. In addition, the service will provide for the capture and storage of
the configuration of the newly deployed server and orientation on product usage. To be
delivered during standard office ours, standard office days. Electronic CarePaq service.
(6-3 part number for EMEA)
204601-021
Note: For more information, customer/resellers can contact http://www.compaq.com/services.
Note: This Web site is available in English only.