Compaq Deskpro 2000 Personal Computer User Manual


 
E-4 Diagnostic Error Codes
Table E-5
Parallel Printer Test Error Codes
Error Code Description Recommended Action
0401-xx Printer failed or not connected. The following steps apply to 0401-xx through 0403-xx:
0402-xx Printer port test failed.
1. Connect the printer.
0403-xx Printer pattern test failed.
2. Check power to the printer.
3. Install the loop-back connector and retest.
4. Replace system board and retest.
Table E-6
Diskette Drive Test Error Codes
Error
Code Description Recommended Action
0600-xx Diskette ID drive types test failed. The following steps apply to error codes 0600-xx through 0610-
xx:
0601-xx Diskette format failed.
1. Replace the diskette media and retest.
0602-xx Diskette read test failed.
2. Check and/or replace the diskette power and signal cables and
retest.
0603-xx Diskette write, read, compare test failed.
3. Replace the diskette drive and retest.
0604-xx Diskette random seek test failed.
4. Replace the system board and retest.
0605-xx Diskette ID media test failed.
0606-xx Diskette speed test failed.
0610-xx Diskette change line test failed.
Table E-7
Serial Test Error Codes
Error
Code Description Recommended Action
1101-xx Serial port test failed.
1. Run Computer Setup or Windows NT or Windows 95 utilities.
2. Replace the system board and retest.
Table E-8
Modem Communications Test Error Codes
Error
Code Description Recommended Action
1201-xx Modem internal test failed. The following steps apply to error codes 1201-xx through 1210-
xx:
1203-xx Modem external termination test failed.
1. Disconnect from the phone line and retest.
1204-xx Modem auto originate test failed.
2. Check the phone number.
1205-xx Modem auto answer test failed.
3. Check the modem line.
1210-xx Modem direct connect test failed.
4. Replace the modem and retest.