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E-6 Diagnostic Error Codes
Table E-11
Video Test Error Codes
Error Code Description Recommended Action
2401-xx
Graphics controller test failed.
1. Replace the video board and retest.
2. Replace the system board and retest.
2402-xx
Video memory test failed. The following steps apply to error codes 2402-xx through
2418-xx:
2403-xx Video attribute test failed.
1. Run Compaq Utilities.
2404-xx Video character set test failed.
2. Replace the monitor and retest.
2405-xx
Video 80 × 25 mode 9 × 14 character cell test
failed.
3. Replace the video board and retest.
4. If no video board is present or if video is integrated, replace
system board and retest.
2406-xx
Video 80 × 25 mode 8 × 8 character cell test
failed.
2408-xx
Video 320 × 200 mode color set 0 test failed.
2409-xx
Video 320 × 200 mode color set 1 test failed.
2410-xx Video 640 × 200 mode test failed.
2411-xx Video screen memory page test failed.
2412-xx Video gray scale test failed.
2418-xx ECG/VGC memory test failed.
2419-xx
ECG/VGC ROM checksum test failed.
1. Run Compaq Utilities.
2. Replace the monitor and retest.
3. Replace the video board and retest.
4. If no video board is present or if video is integrated, replace
system board and retest.
2420-xx
Graphics attribute test failed.
1. Replace the monitor and retest.
2. Replace the video board and retest.
3. Replace the system board and retest.
2421-xx
ECG/VGC 640 × 200 graphics mode test failed. The following steps apply to error codes 2421-xx through
2456-xx:
2422-xx
ECG/VGC 640 × 350 16 color set test failed.
1. Run Compaq Utilities.
2423-xx
ECG/VGC 640 × 350 64 color set test failed.
2. Replace the monitor and retest.
2424-xx
ECG/VGC monochrome text mode test failed.
3. Replace the video board and retest.
2425-xx
ECG/VGC monochrome graphics mode test failed.
4. If no video board is present or if video is integrated, replace
system board and retest.
2431-xx
640 × 480 graphics test failure.
2432-xx
320 × 200 graphics (256 color mode) test failure.
2448-xx
Advanced VGA Controller test failed.
2451-xx
132-column Advanced VGA test failed.
2456-xx
Advanced VGA 256 Color test failed.
Continued