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AlphaServer DS20 Pedestal–Rackmount Windows NT
Alpha Servers 2.15
Step 12—Hardware and Software Supplemental Support Services
(continued)
Supplemental Service for System with 1 GB of memory or less.
FM-TC4HR-36
5 x 9, 4-hour response time
FM-TC512-36
5 x 12, 4-hour response time
FM-TC616-36
6 x 16, 4-hour response time
FM-TC724-36
7 x 24, 4-hour response time
FM-TCXHW-60
Years 1-5, next day, Onsite
FM-TC4HR-60
Years 1-5, 5x9, 4-hour response time
FM-TC512-60
Years 1-5, 5x12, 4-hour response time
FM-TC616-60
Years 1-5, 6x16, 4-hour response time
FM-TC724-60
Years 1-5, 7x24, 4-hour response time
Supplemental Service for System with more then 1GB of memory.
FM-TF4HR-36
5 x 9, 4-hour response time
FM-TF512-36
5 x 12, 4-hour response time
FM-TF616-36
6 x 16, 4-hour response time
FM-TF724-36
7 x 24, 4-hour response time
FM-TFXHW-60
Years 1-5, next day, Onsite
FM-TF4HR-60
Years 1-5, 5x9, 4-hour response time
FM-TF512-60
Years 1-5, 5x12, 4-hour response time
FM-TF616-60
Years 1-5, 6x16, 4-hour response time
FM-TF724-60
Years 1-5, 7x24, 4-hour response time
Installation Services
FM-TC12X-IN
Hardware product installation for AlphaServer DS20
FM-TCMEM-IN
Add-on memory installation for AlphaServer DS20
FM-TCSMP-IN
Add-on CPU installation for AlphaServer DS20
Software—Americas and Asia Pacific only
Software service upgrades for Windows NT include advisory and remedial software support for the time period
indicated.
FM-WNTO3-12
12-month Software Supplemental Support for Windows NT AlphaServer DS20 systems
FM-WNTO3-36
36-month Software Supplemental Support for Windows NT AlphaServer DS20 systems
FM-WNTO3-60
60-month Software Supplemental Support for Windows NT AlphaServer DS20 systems
Step 12a—Hardware and Software Supplemental Support Services (Europe only)
Europe does not have specific part numbers for Hardware and Software Supplemental Support Services. Prices are quoted
based on worldwide service reference pricing, contact MCS Sales in your country for information on Hardware and
Software Supplemental Support Services.