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3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
Component Description
(1) Product name The product name affixed to the front of your computer.
(2) Serial number (s/n) An alphanumeric number that is unique to each
product.
(3) Part number/Product number (p/n) The number that provides specific information about the
product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.
(4) Warranty period The duration of the warranty period for this computer.
(5) Model description The alphanumeric identifier you need to locate
documents, drivers, and support for your computer.
Service tag 15