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Troubleshooting 13-3
Writer: Betty Fessenden - Saved by: BLF - Saved date:6/14/96
Part Number: 213660-001 - File name: CH13
Solving Audio Problems
Problem Probable Cause Solution(s)
Computer beeps
once after you turn it
on.
This is typical; it indicates
successful completion of the
Power-On Self-Test (POST).
No action is required.
Computer does not
beep after the
Power-On Self-Test
(POST).
Speaker volume is off or is
turned down.
If the speaker icon is not visible
on the status panel, press the
Fn
+
F5 hotkey to turn the
speakers on, then adjust the
volume.
Computer is
beeping and battery
light is blinking.
Battery charge is low. Immediately save any open
file(s). Then do any one of the
following:
■ Connect the computer to an
external power source to
charge the battery pack.
■ Initiate Suspend and replace
the battery pack with a fully
charged battery pack.
■ Turn the computer off or initiate
Hibernation until you can find
another power source or charge
the battery pack.
Computer does not
beep to indicate a
low-battery
condition.
Warning beeps are disabled. Run Computer Setup and enable
the low-battery warning beeps on
the Power menu (refer to Chapter
10, "Running Computer Setup").
Speaker volume is off or is
turned down.
If the speaker icon is not visible
on the status panel, press the
Fn
+
F5 hotkey to turn the
speakers on, then adjust the
volume.
Volume is too low or
too loud.
The computer volume control
and/or the software volume
control needs to be adjusted.
Adjust the computer volume
control or the volume control in
Multimedia Properties.
Internal speakers
produce no sound.
Speaker volume is off or is
turned down.
If the speaker icon is not visible
on the status panel, press the
Fn
+
F5 hotkey to turn the
speakers on, then adjust the
volume.
External speakers or
headphones are connected to
the computer, or the computer
is docked in one of the
expansion bases.
Use the external notebook
speakers or headphones or the
expansion base speakers.
To use the internal speakers,
disconnect the external speakers
or headphones or undock the
computer.