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Troubleshooting 13-11
Writer: Betty Fessenden - Saved by: BLF - Saved date:6/14/96
Part Number: 213660-001 - File name: CH13
Solving Hard Drive Problems Continued
Problem Probable Cause Solutions(s)
Errors occur after
booting from an
additional hard
drive.
Additional hard drive does not
have the LTE 5000 software.
Boot from the original LTE 5000
hard drive or a hard drive that
has been prepared with the LTE
5000 software.
Computer does not
restart after
additional hard drive
is inserted.
Additional hard drive is inserted
in a secondary drive bay and
does not have secondary drive
capability.
Verify that the additional drive
has the secondary-drive icon or
is inserted in a primary drive bay
(refer to Chapter 6, "Working
With Removable Drives").
Hard drive cannot
be removed.
Screw has been inserted to
secure drive in computer bay.
Remove the screw from the
bottom of the computer (refer to
Chapter 6, "Working With
Removable Drives").
Solving Hardware Problems
Problem Probable Cause Solutions(s)
A new device is not
recognized as part
of the computer
system.
Cable(s) of new external device
are loose or power cables are
unplugged.
Power switch of new external
device is not turned on.
Ensure that all cables are properly
and securely connected.
Shut down the computer, turn on
the external device, then turn on
the computer to integrate the
device with the computer system.
Removable drive is not seated
properly.
Shut down the computer, remove
and reinsert the drive, then turn
on the computer.
Device is not Plug and Play. Double-click the Add New
Hardware icon in Control Panel
for help installing the device.