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BASIC OPERATION
CPS425SL/CP425HG
CP500SL/CP500HG
CP425G
User’s Manual
K01-0000081-00
IMPORTANT SAFETY WARNINGS
(SAVE THESE INSTRUCTIONS)
This manual contains important safety instructions. Please read and follow all instructions carefully during installation and operation of the unit.
Read this manual thoroughly before attempting to unpack, install, or operate your UPS.
CAUTION! To prevent the risk of fire or electric shock, install in a temperature and humidity controlled indoor area free of conductive
contaminants. (Please see specifications for acceptable temperature and humidity range).
CAUTION! To reduce the risk of electric shock, do not remove the cover. There are no user serviceable parts inside.
CAUTION! Hazardous live parts inside can be energized by the battery even when the AC input power is disconnected.
CAUTION! The UPS must be connected to an AC power outlet with fuse or circuit breaker protection. Do not plug into an outlet that is not
grounded. If you need to de-energize this equipment, turn off and unplug the unit.
CAUTION! To avoid electric shock, turn off the unit and unplug it from the AC power source before installing a computer component.
CAUTION! To reduce the risk of fire, connect only to a circuit provided with 20 amperes maximum branch circuit over current protection in
accordance with the National Electric Code, ANSI/NFPA 70.
DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT! CyberPower Systems does not sell products for life support or medical
applications. DO NOT use in any circumstance that would affect operation and safety of life support equipment, any medical applications or
patient care.
DO NOT USE WITH OR NEAR AQUARIUMS! To reduce the risk of fire or electric shock, do not use with or near an aquarium. Condensation
from the aquarium can cause the unit to short out.
INSTALLING YOUR UPS SYSTEM
UNPACKING
Inspect the UPS upon receipt. The box should contain the following:
(a) UPS unit x 1 (b) User’s manual x 1 (c) PowerPanel
®
Personal Edition software CD x 1 (for CPS425SL/CP425HG, CP500SL/CP500HG only)
(d) USB device cable x 1 (for CPS425SL/CP425HG, CP500SL/CP500HG only) (e) Telephone cable x 1 (f) Warranty registration card x 1
SYSTEM FUNCTION BLOCK DIAGRAM
Input
EMI Filter
Surge
Suppressor
Charger
AC/DC
Battery
Inverter
Output
Normal Mode
Battery Mode
HOW TO DETERMINE THE POWER REQUIREMENTS OF YOUR EQUIPMENT
1. Ensure that the equipment plugged into the outlet does not exceed the UPS unit’s rated capacity (425VA/255W for CPS425SL/CP425HG and
CP425G, 500VA/300W for CP500SL/CP500HG). If the rated capacities of the unit are exceeded, an overload condition may occur and
cause the UPS unit to shut down or the circuit breaker to trip.
2. There are many factors that can affect the amount of power that your computer system will require. For optimal system performance keep
the load below 80% of the unit’s rated capacity.
HARDWARE INSTALLATION GUIDE
1. Your new UPS may be used immediately upon receipt. As a loss of charge may occur
during shipping and storage, the unit should be plugged into a wall outlet to charge
battery for at least 8 hours.
2. With the UPS unit turned off and unplugged, connect your computer, monitor, and any
other peripherals requiring battery backup into the battery power supplied outlets. Plug
the other peripheral equipment (printer, scanner, speakers) into the full-time surge protection outlets. DO NOT plug a laser printer, paper
shredder, copier, space heater, vacuum, sump pump or other large electrical device into the “Battery and Surge Protected Outlets”.
The power demands of these devices will overload and possibly damage the unit.
3. To protect a fax, phone or modem, connect a telephone cable from the wall jack outlet to the IN jack
of the UPS. Connect a telephone cable from one of the UPS OUT jacks to the modem port on the computer.
The other UPS OUT jack can be used to protect a telephone or fax machine.
4. Plug the UPS into a 2 pole, 3 wire grounded receptacle (wall outlet). Make sure the wall branch outlet is
protected by a fuse or circuit breaker and does not service equipment with large electrical demands (e.g. air
conditioner, refrigerator, copier, etc…). The warranty prohibits the use of extension cords, outlet strips,
and surge strips.
5. Press the power switch to turn the unit on. The Power On indicator light will illuminate green and the unit will “beep” twice.
6. If an overload is detected, an audible alarm will sound and the unit will emit one long beep. To correct this, turn the UPS off and unplug at
least one piece of equipment from the battery power supplied outlets. Make sure the circuit breaker is depressed and then turn the UPS on.
7. To maintain optimal battery charge, leave the UPS plugged into an AC outlet at all times.
8. To store the UPS for an extended period, cover it and store with the battery fully charged. While in storage, recharge the battery every three
months to ensure battery life.
DESCRIPTION
①
Battery and Surge Protected Outlets
The unit has four battery powered/surge suppression outlets to ensure temporary uninterrupted operation of your equipment during a power
failure. (DO NOT plug a laser printer, paper shredder, copier, space heater, vacuum, sump pump or other large electrical device into
the “Battery and Surge Protected Outlets.” The power demands of these devices will overload and possibly damage the unit.)
②
Full-Time Surge Protection Outlets
The unit has four surge suppression outlets.
③
Power Switch
Press the power button to turn the UPS on or off.
④
Power On Indicator (green)
This LED is illuminated when the utility power is normal and the UPS outlets are providing power, free of surges and spikes.
⑤
Electrical Wiring Fault Indicator (red)
This LED indicator will illuminate to warn the user that a wiring problem exists, such as bad ground, missing ground or reversed wiring. If
this is illuminated, disconnect all electrical equipment from the outlet and have an electrician verify the outlet is properly wired. The unit will
not provide surge protection without being plugged into a grounded and properly wired wall outlet.
⑥
Communication Protection Ports
Communication protection ports will protect any standard modem, fax, or telephone line. (RJ11)
⑦
Circuit Breaker
Located on the side of the UPS, the circuit breaker serves to provide overload and fault protection.
⑧
USB Port to PC (for CPS425SL/CP425HG and CP500SL/CP500HG; CP425G has no USB port)
The ports allow connection and communication between the USB port on the computer and the UPS unit. The UPS communicates its
status to the PowerPanel
®
Personal Edition software. The USB interface is also compatible with the Power Management applications
provided by Windows Vista, Mac OS X, and Linux.
R
Note: To install PowerPanel
®
Personal Edition Software the computer will need Microsoft
○
Internet Explore 6.0 or higher installed.
⑨
Outlets Designed for AC Adapters
The UPS unit has four widely-spaced outlets, so AC power adapter blocks can be plugged into the UPS without overlapping adjacent outlets.
TROUBLESHOOTING
Problem Possible Cause Solution
Full-time surge protection outlets
stop providing power to
equipment. Circuit breaker
button is projecting from the side
of the unit.
Circuit breaker has tripped due to an
overload.
Turn the UPS off and unplug at least one piece of
equipment. Wait 10 seconds, reset the circuit breaker by
depressing the button, and then turn the UPS on.
The UPS does not perform
expected runtime.
Battery not fully charged. Recharge the battery by leaving the UPS plugged in.
Battery is worn out.
Contact CyberPower Systems about replacement batteries
at tech@cyberpowersystems.com
The on/off switch is designed to
prevent damage from rapidly turning
it off and on.
Turn the UPS off. Wait 10 seconds and then turn the UPS
on.
The UPS will not turn on.
The unit is not connected to an AC
outlet.
The unit must be connected to a 110/120V 60Hz outlet.
The battery is worn out.
Contact CyberPower Systems about replacement batteries
at tech@cyberpowersystems.com
Mechanical problem.
Contact CyberPower Systems at
tech@cyberpowersystems.com
PowerPanel
®
Personal Edition is
The USB cable is not connected.
Connect the USB cable to the UPS unit and an open USB
port on the back of the computer. You must use the cable
that came with the unit.
inactive (all icons are gray).
* CP425G has no USB port.
The USB cable is connected to the
wrong port.
Check the back of the computer for an additional USB port.
Move the cable to this port.
The unit is not providing battery
power.
Shutdown your computer and turn the UPS off. Wait 10
seconds and turn the UPS back on. This should reset the
unit.
Additional troubleshooting information can be found at “Support” at
www.CPSww.com
EXPECTED RUNTIME IN MINUTES
(Due to the differences in computer components, the runtime will vary.)
Model
Mac mini
with 15” LCD
Desktop PC
with 17” LCD Monitor
Desktop PC
with 19” LCD Monitor
Desktop PC
with 21” LCD Monitor
Desktop PC
with 17” CRT Monitor
CPS425SL/CP425HG
CP425G
18 10 8 7 5
CP500SL/CP500HG
30 17 12 10 7