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Printer error recovery
RP90 Plus E and RL90 User Guide 55
Mending broken ink ribbon or retransfer film
If the ink ribbon or retransfer film breaks, “Media Broken” is displayed on the
LCD panel. Broken ink ribbon is shown in the following example; repairing
broken retransfer film uses the same steps.
1 Slide the door latch to the right and open the printer door.
2 Remove the cartridge by pressing the cartridge eject button.
3 Trim the ends of the broken
portions evenly.
4 Do not remove the used ink
ribbon or film from the take-up
spool.
5 Align the ends of the broken
media evenly and apply tape
to secure.
6 Turn the take-up spool
clockwise until the mended
portion is wound onto the
spool two or three turns.
7 Reinstall the cartridge into the
printer until it clicks into
position.
8 Close printer door.
9 Initialize the ribbon or film as
described in
“Initialize the ink
ribbon” on page 16
or
“Initialize the retransfer film”
on page 17
.