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82 Troubleshooting Tools
9
At the Dell Diagnostics Main Menu, left-click with the mouse, or press
<Tab> and then <Enter>, to select the test you want to run (see "Dell
Diagnostics Main Menu" on page 82).
NOTE: Write down any error codes and problem descriptions exactly as they
appear and follow the instructions on the screen.
10
After all tests have completed, close the test window to return to the Dell
Diagnostics Main Menu.
11
Close the Main Menu window to exit the Dell Diagnostics and restart the
computer.
12
Remove the
Drivers and Utilities
media from the optical drive.
Dell Diagnostics Main Menu
After the Dell Diagnostics loads the following menu appears:
Press <Tab> to select the test you want to run and then press <Enter>.
NOTE: It is recommended that you select Test System to run a complete test on
your computer. Selecting Test Memory initiates the extended memory test, which
can take up to thirty minutes or more to complete. When the test completes, record
the test results and then press any key to return to this menu.
After Test System is selected, the following menu appears:
Option Function
Test Memory Run the stand-alone memory test
Test System Run system diagnostics
Exit Exit the diagnostics
Option Function
Express Test Performs a quick test of devices in the
system. This typically can take 10 to
20 minutes.
NOTE: The Express Test requires no interaction on your
part. Run Express Test first to increase the possibility of
tracing a problem quickly.
book.book Page 82 Wednesday, December 12, 2007 10:32 AM