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• Touch Finish job without further scanning if page jam recovery is active. The job ends at the last successfully
scanned page, but the job is not canceled. Successfully scanned pages go to their destination: copy, fax, e-mail,
or FTP.
• Touch Restart job if job recovery is active and you are able to restart the job. The message clears. A new scan job
containing the same parameters as the previous job starts.
293.02 Flatbed Cover Open
Close the scanner cover.
294 ADF Jam
This jam location may also be identified as 294.04 Duplex Sensor Off Jam, 294.05 Scan Sensor Off
Jam, or 294.06 ADF Backfeed Jam. To clear this jam:
1 Remove all pages from the ADF.
Note: The message clears when the pages are removed from the ADF.
2 Flex and fan the pages.
3 Place the pages in the ADF.
4 Adjust the ADF guides.
5 From the printer control panel, press .
840.01 Scanner Disabled
This message indicates that the scanner was disabled by the system support person, or the scanner detected a
hardware error and disabled itself.
840.02 Scanner Auto Disabled
The printer identified a problem with the scanner and automatically disabled it.
1 Remove all pages from the ADF.
2 Turn the printer off.
3 Wait 15 seconds, and then turn the printer on.
Note: If turning the printer off and then on again does not clear the message, then contact your system support
person.
4 Place the document in the ADF, and then adjust the paper guides.
5 On the home screen, touch Copy, or use the keypad to enter the number of copies.
6 Change the copy settings as needed.
7 Touch Copy It.
Troubleshooting
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