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90 Troubleshooting
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IF THE SOFTWARE INSTALLATION SCREEN DOES NOT APPEAR AUTOMATICALLY, INSTALL
THE SOFTWARE MANUALLY.
1 Insert the Drivers and Utilities CD.
2 In Windows XP, click Start→My Computer.
In Windows 2000, double-click My Computer from your desktop.
3 Double-click the CD-ROM drive icon. If necessary, double-click setup.exe.
4 When the printer software screen appears, click Personal Installation or Network Installation.
5 Follow the instructions on your screen to complete the installation.
CORRECT COMMUNICATION PROBLEMS BETWEEN THE PRINTER AND THE COMPUTER.
• Remove the USB cable from your printer and your computer. Reconnect the USB cable to your
printer and your computer.
• Turn off the printer. Unplug the printer power cable from the electrical outlet. Reconnect the printer
power cable to the electrical outlet, and turn on the printer.
• Restart your computer.
SET YOUR PRINTER AS THE DEFAULT PRINTER.
Windows XP
1 Click Start→Control Panel→Printers and Other Hardware→Printers and Faxes.
2 Right-click Dell Photo AIO Printer 964, and select Set as Default.
Windows 2000
1 Click Start→Settings→Printers.
2 Right-click Dell Photo AIO Printer 964, and select Set as Default.