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Contents
4
Lockups and Software
Problems
. . . . . . . . . . . . . . 47
Dell Technical Update Service
. . . 49
Dell Support Center . . . . . . . . . . 49
Reinstalling Software
. . . . . . . 51
Drivers
. . . . . . . . . . . . . . . . . . 51
Identifying Drivers . . . . . . . . . 51
Reinstalling Drivers and
Utilities
. . . . . . . . . . . . . . . 51
Restoring Your Operating System . . 54
Using Microsoft
®
Windows
®
System Restore
. . . . . . . . . . . 54
Using the Operating System
Media
. . . . . . . . . . . . . . . . 55
Finding Information . . . . . . . . 59
Getting Help
. . . . . . . . . . . . . 63
Obtaining Assistance
. . . . . . . . . 63
Technical Support and Customer
Service
. . . . . . . . . . . . . . . 64
Online Services
. . . . . . . . . . . 64
AutoTech Service
. . . . . . . . . . 65
Automated Order-Status
Service
. . . . . . . . . . . . . . . 66
Problems With Your Order. . . . . . 66
Product Information
. . . . . . . . . 66
Returning Items for Warranty
Repair or Credit
. . . . . . . . . . . . 66
book.book Page 4 Thursday, September 25, 2008 2:38 PM