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Troubleshooting
40
System Messages
NOTE: If the message you received is not listed
in the table, see the documentation for either
the operating system or the program that was
running when the message appeared.
ALERT! PREVIOUS ATTEMPTS AT BOOTING
THIS SYSTEM HAVE FAILED AT CHECKPOINT
[
NNNN]. FOR HELP IN RESOLVING THIS
PROBLEM, PLEASE NOTE THIS CHECKPOINT
AND CONTACT DELL TECHNICAL
S
UPPORT — The computer failed to complete the
start routine three consecutive times for the same
error (see "Contacting Dell" on page 69 for assistance).
CMOS CHECKSUM ERROR — Possible
system board failure or RTC battery low. Replace
the battery. See your Service Manual at
support.dell.com or see "Contacting Dell" on
page 69 for assistance.
CPU FAN FAILURE — Processor fan failure.
Replace processor fan. See your Service Manual at
support.dell.com.
HARD-DISK DRIVE FAILURE — Possible hard
drive failure during hard drive POST. Check cables,
swap hard disks, or see "Contacting Dell" on page 69
for assistance.
HARD-DISK DRIVE READ FAILURE —
Possible hard drive failure during hard-drive start
test (see "Contacting Dell" on page 69 for
assistance).
KEYBOARD FAILURE — Keyboard failure or
keyboard cable loose.
NO BOOT DEVICE AVAILABLE — No
bootable partition on hard drive, or the hard drive
cable is loose, or no bootable device exists.
• If the hard drive is your boot device, ensure
that the cables are connected and that the
drive is installed properly and partitioned as
a boot device.
• Enter system setup and ensure that the boot
sequence information is correct (see your
Service Manual at support.dell.com).
book.book Page 40 Thursday, September 25, 2008 2:38 PM