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Troubleshooting
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Other software problems
CHECK THE SOFTWARE DOCUMENTATION
OR CONTACT THE SOFTWARE
MANUFACTURER FOR TROUBLESHOOTING
INFORMATION —
• Ensure that the program is compatible with
the operating system installed on your
computer.
• Ensure that your computer meets the
minimum hardware requirements needed to
run the software. See the software
documentation for information.
• Ensure that the program is installed and
configured properly.
• Verify that the device drivers do not conflict
with the program.
• If necessary, uninstall and then reinstall the
program.
BACK UP YOUR FILES IMMEDIATELY
• Use a virus-scanning program to check the
hard drive, CDs, or DVDs
• Save and close any open files or programs
and shut down your computer through the
Start menu
Dell Technical Update Service
The Dell Technical Update service provides
proactive e-mail notification of software and
hardware updates for your computer. The service is
free and can be customized for content, format, and
how frequently you receive notifications.
To enroll for the Dell Technical Update service, go to
support.dell.com/technicalupdate.
Dell Support Center
The Dell Support Center helps you find the service,
support and system-specific information you need.
For more information about Dell Support Center and
available support tools, click the Services tab at
support.dell.com.
book.book Page 49 Thursday, September 25, 2008 2:38 PM