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78 Troubleshooting
www.dell.com/supplies | support.dell.com
Error Messages and Flashing Lights
Use this section to understand printer software error messages on your computer screen or
operator panel display and blinking lights on your printer.
Ink Low Message
An ink cartridge is running out of ink. The Ink Low warning occurs when your cartridges are
about 25% full, 15% full, and 5% full. When one of these messages appears, you can:
•Click OK.
•Click the ? to get information about ordering supplies.
• Order a new cartridge from Dell at www.dell.com/supplies.
For help installing a new cartridge, see page 64.
Paper Jam Message
If your printer has a paper jam:
1 Click Start →All Programs (or Programs) →Dell Printers →Dell AIO Printer
A960
→Dell Printer Solution Center.
2 Click the Troubleshooting tab on the left side of the screen.
3 Click How to clear and avoid paper jams.
4 Follow the instructions to clear the paper jam.
Paper Out Message
If your printer is out of paper, Load paper then press Select appears on the
display.
1 Follow these instructions to clear the message from the display.
2 Print your document.