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20 Quick Reference Guide
The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your system
board, keyboard, display, memory, hard drive, etc.
• During the assessment, answer any questions that appear.
• If failures are detected during the Pre-boot System Assessment, write down the error code(s)
and see "Contacting Dell" in your
User’s Guide
.
If the Pre-boot System Assessment completes successfully, the following message appears: "
Booting
Dell Diagnostic Utility Partition.Press any key to continue
."
4
Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.
Starting the Dell Diagnostics From the Drivers and Utilities Media
1
Insert the
Drivers and Utilities
media
.
2
Shut down and restart the computer.
When the DELL logo appears, press <F12> immediately.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the
Microsoft
®
Windows
®
desktop; then, shut down your computer and try again.
NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots
according to the devices specified in the system setup program.
3
When the boot device list appears, highlight
CD/DVD/CD-RW
and press <Enter>.
4
Select the
Boot from CD-ROM
option from the menu that appears and press <Enter>.
5
Ty pe
1
to start the CD menu and press <Enter> to proceed.
6
Select
Run the 32 Bit Dell Diagnostics
from the numbered list. If multiple versions are listed, select
the version appropriate for your computer.
7
When the Dell Diagnostics
Main Menu
appears, select the test you want to run.
Dell Diagnostics Main Menu
1
After the Dell Diagnostics loads and the
Main
Menu
screen appears, click the button for the option
you want.
NOTE: It is recommended that you select Test System to run a complete test on your computer.
Option Function
Test Memory Run the stand-alone memory test
Test System Run System Diagnostics
Exit Exit the Diagnostics