Dell G374R Laptop User Manual


 
30
Solving Problems
Two beeps
No RAM detected
Remove the memory modules, reinstall •
one module and restart the computer. If
the computer starts normally, reinstall an
additional module. Continue until you have
identified a faulty module or reinstalled all
modules without an error.
If available, install memory modules of the •
same type in your computer.
If the problem persists, contact Dell (see •
“Contacting Dell” on page 55).
Three beeps
Possible motherboard failure -
Chipset error
Contact Dell (see “Contacting Dell” on page 55).
Four beeps
RAM read/write failure
Ensure that no special memory module/•
memory connector placement requirements
exist (see the
Service Manual
on the Dell
Support website at support.dell.com).
Verify that the memory modules that you are •
installing are compatible with your computer.
For more information about the type of
memory supported by your computer, see
“Specifications” on page 58.
If the problem persists, contact Dell (see •
“Contacting Dell” on page 55).
Five beeps
Real Time Clock failure
Replace the battery.
Six beeps
Video card or chip failure
Contact Dell (see “Contacting Dell” on page 55).
Seven beeps
Processor failure
Contact Dell (see “Contacting Dell” on page 55).
Eight beeps
Display failure
Contact Dell (see “Contacting Dell” on page 55).