Dell NX046 Personal Computer User Manual


 
112 Troubleshooting
Windows XP:
1
Click
Start and click
Control Panel
.
2
Under
Pick a Category
, click
Performance and Maintenance
System
System
Properties
Hardware
Device Manager
.
Windows Vista:
1
Click
Start
Control Panel
Hardware and Sound
.
2
Click
Device Manager.
If your IEEE 1394 device is listed, Windows recognizes the device.
I
F YOU HAVE PROBLEMS WITH A DELL IEEE 1394 DEVICE Contact Dell (see
"Contacting Dell" on page 295).
I
F YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL
Contact the IEEE 1394 device manufacturer.
Keyboard Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
C
HECK THE KEYBOARD CABLE
Ensure that the keyboard cable is firmly connected to the computer.
Shut down the computer, reconnect the keyboard cable as shown on the setup
diagram for your computer, and then restart the computer.
Ensure that the cable is not damaged or frayed and check cable connectors for bent or
broken pins. Straighten any bent pins.
Remove any keyboard extension cables and connect the keyboard directly to the
computer.
TEST THE KEYBOARD Connect a properly working keyboard to the computer, then
try using the keyboard.
R
UN THE HARDWARE TROUBLESHOOTER See "Troubleshooting Software and
Hardware Problems in the Microsoft
®
Windows
®
XP and Microsoft Windows Vista™
Operating Systems
" on page 143.
Lockups and Software Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.