Filter
Top Products
Options
Options
When you use the cut-sheet feeder, the paper does not feed
properly.
l When a print command is sent from the computer, the
platen rotates but paper does not feed.
The cut-sheet feeder may be incorrectly installed on the
printer.
See that the paper-release lever is pushed back to the
single-sheet position.
Paper may be jammed near the print head.
You may have loaded too many sheets in the cut-sheet
feeder’s bin.
There may be only one sheet left in the bin. Add more
paper.
l Two or more sheets feed at the same time.
You may have loaded too many sheets in the cut-sheet
feeder’s bin.
You may have forgotten to fan the stack of paper before
loading it into the bin. Remove the paper and fan it.
l The paper feed is crooked.
The paper may be old or creased. Use only new, clean
sheets of paper.
There may be too much paper in the stacker.
Make sure that your paper is the proper size and quality.
Troubleshooting
6-11