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Solving Problems
Your printout is faint or has gaps.
■
Clean the print head; see
page 27.
■
The ink cartridges may be old or
low on ink; see page 29.
■
Select the correct
Type
(Windows) or
Media Type
(Macintosh) for your paper; see
page 21.
■
Make sure your paper isn’t
damaged, old, dirty, or loaded
face down. If it is, load new
paper face up. For best results
use genuine EPSON paper.
Your printout is grainy.
■
Try using a higher quality paper
or select a higher
Quality Type
(Windows; see page 11) or
Print
Quality
(Macintosh OS 8.5.1
to 9.x; page 13) or (Macintosh
OS X; page 15).
■
Align the print head; see
page 34 for instructions.
■
Increase the image resolution or
print it in a smaller size; see your
software documentation.
You see wrong or missing colors.
■
Make sure
Black Ink Only
is off
(Windows) or
Color
ink is
selected (Macintosh), even
when printing black and white
photographs.
■
Clean the print head; see
page 27 for instructions.
■
The ink cartridges may be old or
low on ink; see page 29.
■
Turn off PhotoEnhance.
™
Also
check if you’re using a special
effect that alters image colors,
like Sepia.
■
Try using Automatic mode
(Macintosh only); see page 13
(OS 8.5.1 to 9.x) or page 15
(OS X).
■
Try changing the
Gamma
setting; see page 17 (Windows)
or page 20 (Macintosh).
■
Your printed colors can never
exactly match your on-screen
colors. However, you can use a
color management system—
such as ICM (Windows; see
page 17) or ColorSync
(Macintosh; see page 19)— to
get as close as possible.