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Solving Problems
Macintosh OS X
1. Open the
Applications
folder, then the
Utilities
folder.
2. Select
Print Center
, select
C62 Series
, and click the
Delete
button.
3. Restart your Macintosh, then see page 49 to reinstall your software.
Where To Get Help
If you need help with your printer or Film Factory, see the contact information
below. If you need help using other software with your printer, see the documentation
for that software for technical support information.
EPSON provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed below:
You can purchase ink cartridges, paper, manuals, and accessories from the EPSON
Store at (800) 873-7766, or visit www.epsonstore.com (U.S. sales only). In Canada,
please call (800) 463-7766 for dealer referral.
Service Access
World Wide Web From the Internet, you can reach EPSON Support at
http://support.epson.com. At this site, you can download
drivers and other files, look at product documentation, access
troubleshooting information, and receive technical advice
through e-mail.
Automated
Telephone
Services
A variety of automated help services are available 24 hours a day,
seven days a week. To use these services, you must have a touch
tone telephone and call (800) 922-8911. Your SoundAdvice
Express Code is 70405. Use this code to quickly select the EPSON
Stylus C62 in SoundAdvice.
SM