If you encounter any problems while using your computer, check the
troubleshooting guidelines in Appendix B.
Appendix C provides information on the power-on diagnostics, which you
can read if your computer has trouble starting up. Appendix D outlines the
system diagnostics checks you can perform on your computer. If you are
having trouble with any part of the hardware, you may want to run some or
all of these diagnostic checks. Appendix E lists the Equity Ie hardware
specifications. Appendix F describes how you do a hardware level format of
a hard disk that either you or your dealer install in the Equity Ie.
At the back of the manual is a glossary of computer terms used in this
manual. Check the glossary whenever you need to look up an unfamiliar
word.
Where to Get Help
Customer support and service for Epson products is provided by a network
of authorized Epson dealers and service centers throughout the United
States. Epson America provides product information and toll-free support to
our dealers and service centers.
Therefore, we ask that you contact the business where you purchased your
Epson product to request assistance. If they do not have the answer to your
question, they can obtain it through our toll-free dealer support program.
We are confident that this policy will provide you with the assistance you
need. If you need to find an Epson dealer or service center in your area,
please call our Consumer Information number at 1-800-922-8911.
Introduction
3