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DTC500 Series Card Printer/Encoders User Guide (Rev. 5.0)
83
Resolving the Communication Errors (continued)
Step Procedure
5 Determine the nature of the problem with printing from the application.
a. Print a self-test from the Printer to ensure that the Printer (itself) is
functioning properly. See the Printing the Self-test in Section 8, page 254.
b. Print the Windows test page that is located in the General tab of the driver.
c. Use WordPad (a Windows 95/ 98/ ME/ NT/ 2000/XP word processing
program in the Accessories Program Group) via Start > Programs >
Accessories > WordPad. Follow this procedure:
Open the program and type: “This is a Test.”
Select File > Page Setup and click on the Printer button.
Ensure that the DTC500 Series Card Printer is selected and click OK.
Change all the margin settings to zero (0) and click OK.
Select File > Print on the Menu Bar.
Go to File on Menu Bar and select Print.
Continued on the next page