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DTC500 Series Card Printer/Encoders User Guide (Rev. 5.0)
98
Resolving the Printer not reading Encoded Magnetic Track Data
Step Procedure
1 Verify that the cards are loaded properly with the Magnetic Stripe facing down
and towards the back of the Printer.
2 Verify that the card is encoded with magnetic data by using a magnetic imager
or developer solution.
3
Use WordPad (a Windows 95/ 98/ ME/ NT/ 2000/XP word processing program
in the Accessories Program Group), as shown on the next page.
a. Open the program and type in: ~1%JULIEANDERSON^1234567890?
b. Select File > Page Setup and click on the Printer button.
c. Ensure that the DTC500 Series Card Printer is selected and click on OK.
d. Change all the margin settings to zero (0) and click on OK.
e. Go to File on Menu Bar and select Print. (Note: The Printer should then
feed a card into the Encoder and magnetically encode it.)
4
Caution: Ensure that the Coercivity of the cards matches the setting
in the driver.
5 Compare the settings for the card reader to the settings in the driver.
6
Caution: Ensure that the Magnetic Stripe on the card is free of
scratches or voids.