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DTC500 Series Card Printer/Encoders User Guide (Rev. 6.0)
93
Resolving a Program Exception Error
Symptom: An error has occurred in the Printers Firmware and a Program Exception Error.
Step Procedure
1 Restart the Printer and attempt to print the card again.
a. If no Error is displayed, continue printing.
b. If a Program Exception is displayed again, continue to step 2.
2 Reload the Firmware. See the Updating the Printer's Firmware in Section 10,
page 259.
3 Replace the Main Board. See the Replacing the Main Board procedure in
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